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Retail Security Officer - Basic Job Training
To Qualify for PSA Registration in line with NSAI IS.999:2004

ISTA has been established since 1997 researching, developing and delivering The Door Supervisor and other BJT (Basic Job Training) courses. ISTA have been the forerunners in establishing and maintaining standards in the security industry.

Today's Retail Security Officer is facing challenges greater than ever before. In today's litigation prone society, security officers must be aware of the legislation relating to the Criminal Law, Discrimination, Health & Safety to name just a few. Rising insurance costs, increased violent assaults and increased risk from international terrorist attacks are some of the risks handled daily.

Course Content Includes:

  • Introduction to the Security Industry
  • Roles and Responsibilities of Retail Security Officers
  • Assignment Instructions
  • Health and Safety at Work Act, etc.
  • The Retail Security Officer and The Law
  • Fire and Safety Awareness
  • Reporting, Notebooks, Statements and Crime Scenes
  • Major Incidents
  • Identification of Would-be Offenders
  • Patrol and Patrolling Techniques
  • Searching
  • Alarms, Electronic Surveillance Systems and Point of Sale
  • Customer Care and Social Skills
  • Equal Opportunities and Discrimination
  • Drugs (optional module)

Course Duration & Format;

  • 16 hours - The training takes place over two days or four evenings.
  • Written assessment at the end of the course. Supports are available for students with literacy and learning difficulties. Further confidential information available from course administrator.

Qualification:
The Retail Security Officer Training course is certified by;

  • FETAC Level 4

Registration:
Successful completion of the Retail Security Officer Basic Job Training qualifies for registration with the Private Security Authority (PSA). Registration of individuals for Licence with the PSA will commence in April 2006. Licence Fees include an Administration Fee of €20, plus a Sector Fee of €60. ISTA will assist in processing the Licence Application.

Training Course Details:
Courses are delivered in the ISTA training centre and other suitable locations around the country. For further information contact the course administrator.

Book now or view our other courses


Irish Security Training Association, ISTA Training Centre, 1B Cookstown Ind. Est., Dublin 24.
Phone: +353 1 4636000 Fax: +353 1 4625378